
CAUTIONS AND RESTRICTIONS 69
Alert report messages and actions against the messages
If MSM is installed, the following messages registered as "MSM" are set as report targets. To change
the setting, redefine it by the NEC ESMPRO Agent report setup procedure.
To change the setting, redefine it by the NEC ESMPRO Agent report setup procedure.
The event IDs in the table below are decimal numbers. Mark "√" in the Manager column indicates
the transmission of the report to NEC ESMPRO Manager. Mark "√" in the Alive column indicates
the transmission of the report to the express report service. Every report is sent as information.
Event
ID
Message Action
Mana
ger
ALIVE
2 Unable to recover cache data
from TBBU
Replace the disk array controller.
√ √
10 Controller cache discarded due
to memory/battery problems
Check the memory and battery.
√ √
11 Unable to recover cache data
due to configuration mismatch
Replace the disk array controller.
√
13 Controller cache discarded due
to firmware version
incompatibility
Replace the disk array controller.
√
15 Fatal firmware error: A firmware error occurs. Replace the disk
array controller.
√ √
17 Flash downloaded image
corrupt
The flash image may be damaged. Check
the flash image.
√
20 Flash error Replace the disk array controller.
√ √
23 Flash programming error Check the media used for flash. If the media
are not defected, replace the disk array
controller.
√ √
24 Flash timeout during
programming
Check the media used for flash. If the media
are not defected, replace the disk array
controller.
√ √
25 Flash chip type unknown Replace the disk array controller.
√ √
26 Flash command set unknown Replace the disk array controller.
√ √
27 Flash verify failure Replace the disk array controller.
√ √
32 Multi-bit ECC error: If the error occurs frequently, take the
preventive replacement of physical drives
into account.
√
33 Single-bit ECC error: If the error occurs frequently, take the
preventive replacement of physical drives
into account.
√
34 Not enough controller memory Take the replacement of the disk array
controller into account.
√ √
46 Background Initialization
aborted on VD:
If the error occurs frequently, take the
preventive replacement of physical drives
into account.
√
47 Background Initialization
corrected medium error:
If the error occurs frequently, take the
preventive replacement of physical drives
into account.
√
49
Background Initialization
completed with uncorrectable
errors on VD:
Take the preventive replacement of physical
drives into account.
√ √
50
Background Initialization
detected uncorrectable multiple
medium errors:
Take the preventive replacement of physical
drives into account.
√ √
51
Background Initialization failed
on VD:
Take the preventive replacement of physical
drives into account.
√ √
56
Consistency Check aborted on
VD:
The consistency check is aborted. Check the
validity.
√
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