
() User's GuideSERVER ES1400
viii Using This GuideText ConventionsThis guide uses the following text conventions.Warnings, cautions, and notes have the following meanings:!WARNI
4-34 Upgrading Your System5.25" DrivePower CableInstalling a Removable Media Device6. Connect the signal and power cables to the drive as shown
Upgrading Your System 4-35Removing a 5.25-Inch Device1. Power off the system and remove the side panels as described earlierin this chapter.2. Remov
5Problem Solving Static Precautions Troubleshooting Checklists Additional Troubleshooting Procedures Specific Problems and Corrective Actions Problems
5-2 Problem SolvingThis chapter helps you identify and solve problems that may occurduring system installation or while using your system. The first
Problem Solving 5-3Troubleshooting ChecklistsThe following subsections provide troubleshooting checklists forproblems that occur at initial system s
5-4 Problem SolvingIf the above items are all correct, but the problem reoccurs, refer to“Additional Troubleshooting Procedures” in this chapter.Run
Problem Solving 5-5After System Has Been Running CorrectlyProblems that occur after the system hardware and software have beenrunning correctly ofte
5-6 Problem SolvingAdditional Troubleshooting ProceduresThis section provides a more detailed approach to diagnostic testingand identification of a
Problem Solving 5-7Monitoring POSTEach time you turn on the system, the Power-On Self-Test (POST) runsautomatically and checks the system board, pro
Using This Guide ixRelated DocumentsIn addition to this guide, the following system documentation is included withyour server either as electronic f
5-8 Problem SolvingVerifying Proper Operation of Key System IndicatorsAs POST determines the system configuration, it tests for the presenceof each
Problem Solving 5-9Specific Problems and Corrective ActionsThis section provides possible solutions for the following specificproblems: Power LED do
5-10 Problem SolvingIncorrect or No Beep CodeCheck the following: Is the speaker enabled? Is the speaker cable connected to the system board?If the
Problem Solving 5-11Characters are Distorted or IncorrectCheck the following: Are the brightness and contrast controls properly adjusted on thevideo
5-12 Problem SolvingDiskette Drive Activity LED Does Not LightCheck the following: Are the diskette drive power and signal cables properly installed
Problem Solving 5-13CD-ROM Drive Activity Light Does Not LightCheck the following: Is the power and signal cable to the CD-ROM drive properlyinstall
5-14 Problem SolvingEnable F2 Prompt by Using SSU1. Insert your SSU diskette in the diskette drive. This is the diskettethat is created by copying
Problem Solving 5-15Enable F2 Prompt by Changing a Jumper and Using SSUIf you do not have an SSU diskette or CD available, you can clearCMOS memory
5-16 Problem SolvingBootable CD-ROM Is Not DetectedCheck the following: Is the BIOS set to allow the CD-ROM to be the first bootable device?Check yo
Problem Solving 5-17 Try reseating the adapter first; then try a different slot if necessary. The network driver files may be corrupt or deleted. De
x Using This GuideSafety Notices! Caution: To reduce the risk of electric shock which could cause personalinjury, follow all safety notices. The sym
5-18 Problem Solving BIOS MessagesMessage Descriptionnnnn Cache SRAM Passed Where nnnn is the amount of system cache inkilobytes successfully tested
Problem Solving 5-19BIOS Messages (Continued)Message DescriptionPress <F2> to enter SETUP Optional message displayed during POST. Can beturned
5-20 Problem SolvingPOST Error Codes and MessagesWhenever a recoverable error occurs during POST, BIOS displays amessage on the video display screen
Problem Solving 5-21POST Error Codes and Messages (Continued)Code Error message0405 Expansion ROM not initialized0406 Warning: IRQ not configured050
5-22 Problem Solving
ASystem Cabling Before You Begin Static Precautions Standard Configuration RAID Configuration
A-2 System CablingThis appendix contains information and procedures on cablingconfigurations used in your system. The configurations include: Stand
System Cabling A-3Standard ConfigurationYour system is cabled using a dual channel on-board IDE Controllerand an on-board Symbios Logic SYM53C875 SC
A-4 System CablingABCDEFGKOIMJNHLPQA.SCSI terminatorJ.IDE slave device (HD3 or tape)B.Optional SCSI tape driveK.Secondary IDE cableC.Narrow SCSI to
System Cabling A-5 Valid IDE configurations are:Connector DeviceSecondary CD-ROM (master)HD3 or Tape (slave)Primary HD1 (master)HD2 (slave)Referring
Using This Guide xiSafety Notices for Users Outside of the U.S.A. and Canada PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-lowv
A-6 System CablingDECFJHIGKLABA.SCSI terminatorG.Diskette connectorB.Optional SCSI tape driveH.IDE master device (CD-ROM)C.Wide SCSI interface cable
System Cabling A-7WIDE SCSI CABLE (68-pins) IDE CABLE(40-pins) Standard System Cable Routing
A-8 System CablingRAID ConfigurationOne of the options available for your system is the NEC SecuRAID 110or 210 (Mylex AcceleRAID 150 or 250) RAID Co
System Cabling A-9DECFJHIGKLABMA.SCSI terminatorH.IDE master device (CD-ROM)B.Optional SCSI tape driveI.IDE slave device (tape)C.Wide SCSI interface
A-10 System CablingWIDE SCSI CABLE (68-pins) IDE CABLE(40-pins) RAID System Cable Routing
B System Setup Utility System Setup Utility (SSU) Creating SSU Diskettes Running the SSU Exiting the SSU
B-2 System Setup UtilitySystem Setup Utility (SSU)The System Setup Utility (SSU) is a DOS-based utility thatsupports extended system configuration o
System Setup Utility B-3Creating SSU DiskettesSSU may be run directly from the EXPRESSBUILDER CD-ROM orfrom DOS-bootable diskettes. Before you can r
B-4 System Setup UtilityRunning the SSU1. Turn on your video monitor and your system.2. There are two ways to start the SSU: After creating an SSU
System Setup Utility B-5Customizing the SSUThe SSU lets you customize the user interface according to yourpreferences. The AF sets these preferences
xii Using This GuideCare and HandlingUse the following guidelines to properly handle and care for your system.Protect the system from extremely low
B-6 System Setup UtilityLaunching a TaskIt is possible to have many tasks open at the same time, althoughsome tasks may require complete control to
System Setup Utility B-7Resource Configuration Add-in (RCA) WindowThe RCA provides three major functions: Creates representations of devices that ca
B-8 System Setup UtilityRCA WindowDefining an ISA CardAn ISA card usually comes with a vendor-created .CFG file thatspecifies the resources the card
System Setup Utility B-9To add an ISA card:1. Click on Add ISA Card in the RCA window.2. Specify the directory for the .CFG file.3. Select the fi
B-10 System Setup UtilityModifying ResourcesModifying the resources of a device may be necessary toaccommodate certain operating systems, applicatio
System Setup Utility B-11Recommended Resource SettingsThe following table shows the recommended RCA system boardsettings for a sample system and pro
B-12 System Setup UtilitySystem Resource UsageClicking on the Resource Use button in the Configuration windowdisplays the System Resource Usage wind
System Setup Utility B-13Multiboot Add-in (MBA) WindowThe MBA lets you set the system boot priority. The boot priority isthe order the BIOS uses to
B-14 System Setup UtilitySystem Event Log (SEL) WindowThe SEL displays information on the events stored in the systemlog area. The information store
CEmergency Management Port Emergency Management Port How the EMP Works EMP Requirements and Configurations Setting Up the Server for the EMP Main EMP
1System Overview Overview System Chassis Power Supply Peripheral Bays Diskette Drive System Board Features System Security
C-2 Emergency Management Port ConsoleEmergency Management PortThe Emergency Management Port (EMP) allows remote servermanagement via a modem or dire
Emergency Management Port Console C-3How the EMP WorksThe EMP shares use of the COM 2 port with your system. When theEMP has control of the port, th
C-4 Emergency Management Port ConsoleConsole in Redirect StateThe above figure shows the EMP window in redirect state with theterminal window. The t
Emergency Management Port Console C-5EMP Access Modes (Server not Configured for Console Redirect)Mode Server is powered off During POST After OS bo
C-6 Emergency Management Port ConsoleSetting Up the Server for the EMPTo use the EMP, you must configure the server's BIOS with specificsetting
Emergency Management Port Console C-7Console Redirection SubmenuThese settings in the Console Redirection Submenu of the Server menumust be set exac
C-8 Emergency Management Port ConsoleStatus BarThe status bar displays at the bottom of the current window. It containsthe following status informat
Emergency Management Port Console C-9Server Control OperationsThree server control operations are available from the menu or toolbarof the main EMP
C-10 Emergency Management Port Console Serial Line - must be filled out when the line selection is set toDirect connect (Serial Line). Baud Rate -
Emergency Management Port Console C-11ResetSelecting Reset from the Action menu generates the Reset dialog so thatyou can remotely reset the server
1-2 System OverviewOverviewThis server is a modular, multiprocessing server based on the IntelPentium® II chip set. The combination of compute perf
C-12 Emergency Management Port ConsolePhonebookThe EMP provides a support plug-in known as the Phonebook. ThePhonebook stores names and numbers of s
Emergency Management Port Console C-13 Connect - raises the Connect dialog with the server from thePhonebook's Server dropdown edit box already
C-14 Emergency Management Port ConsoleSEL Viewer Menu OptionsThe following menu options are found on the SEL viewer menu bar: File Open - you can v
Emergency Management Port Console C-15Sensor Type CodesThe Sensor Type Code Table provides information regarding: The type of sensor generating the
C-16 Emergency Management Port ConsoleSensor Type Codes (continued)Sensor Type and Number inVerboseSensor Name Generator IDVoltage # 06 5V Standby B
Emergency Management Port Console C-17System Event Logging Format TableSensor Type andNumber inverboseSensor Type andNumber in hexEvent Descriptioni
C-18 Emergency Management Port ConsoleSDR Viewer Menu OptionsThe following menu options are found on the SDR viewer menu bar: File Close - closes t
Emergency Management Port Console C-19FRU Viewer Menu OptionsThe following menu options are found on the FRU viewer menu bar: File Close - closes t
Glossary 1GlossaryA AC(Alternating Current) The type of current available in wall outlets. Allcomputers must convert alternating current to direct c
System Overview 1-3As application requirements increase, you can expand your server withadditional memory, add-in boards and peripheral devices: tap
2 Glossary bitDerived from BInary digiT, a bit is the smallest unit of information acomputer handles. See also byte. BMC(Baseboard Management Control
Glossary 3 configurationThe way in which a computer is set up to operate. Some configurableoptions include CPU speed, serial port designation, and m
4 GlossaryE ECC(Error Checking and Correction) A method of detecting and correctingerrors. EEPROM(Electrically Erasable Programmable Read-Only Memory
Glossary 5F flash EPROMA type of memory device that is usually used to store system BIOS code.This code can be replaced with updated code from a flo
6 Glossary ISA(Industry Standard Architecture) An industry standard for computers andcircuit cards that transfer 16 bits of data at a time.J jumperA
Glossary 7M (Megabyte) 1,048,576 bytes. See also byte. math coprocessorAn IC that works with the microprocessor to speed up mathematicalcalculations
8 GlossaryP parallel portThe connector on the back of your computer that allows the transfer ofdata between the computer and a parallel device, such
Glossary 9 real-time clockThe IC in your computer that maintains the time and date. ROM(Read-Only Memory) A type of memory device that usually is us
10 GlossaryS saveTo store information on a floppy disk, hard disk, magnetic tape, or someother permanent storage device. SCSI(Small Computer System
Glossary 11 system boardThe main circuit board in your computer. It contains most of theconnectors and ports.T tape driveA type of storage device us
1-4 System OverviewSystem ChassisThe system chassis is an easy-to-expand, fabricated metal structure.The major system components are shown in this i
Equipment Log 1Equipment LogUse this equipment log form to record pertinent information about yoursystem. You will need some of this information to r
2 Equipment LogComponent Manufacturer Name and ModelSerial Number(if available)DateInstalledServerSystem BoardDIMMsModemDiskette Drive ATape Drive 1T
Index-1Aadd-in boardISA slots, 1-7PCI slots, 1-8add-in boardsISA, B-2PCI, B-2administrative password, 1-12Advanced Menu, configuring inSetup, 3-7Bbatt
Index-2feature summary, 1-8peripheralcontroller, 1-10peripheral bays, 1-5portparallel, 1-10serial, 1-10power cord, 2-10power supply, 1-5monitoring pow
System Overview 1-5Power SupplyThe 260 watt power supply is switch-selectable for 115 or 230 Vac at anoperating frequency of 50/60 Hz. It is designe
1-6 System OverviewSystem Board FeaturesThe system board offers a “flat” design with the processor and memorysubsystems residing on the board. This
System Overview 1-7Pentium II ProcessorThe system board includes a Pentium II processor packaged in a SingleEdge Contact (S.E.C.) cartridge. The car
1-8 System OverviewThe system board has four full-length PCI connectors. One of theconnectors shares a chassis expansion slot with an ISA connector.
System Overview 1-9The SCSI controller provides support for optional SCSI devicesincluding internally mounted tape and/or up to four internally moun
1-10 System OverviewVideo ControllerThe system has a high-performance SVGA subsystem that supports thefollowing: BIOS compatibility with VGA, EGA,
System Overview 1-11System Board Management Controller (BMC)Server management is concentrated in the System Board ManagementController (BMC). The BM
1-12 System OverviewSoftware Locks via the System Setup UtilityThe BIOS Setup Utility and the System Setup Utility (SSU) provide anumber of security
2Setting Up Your System Selecting a Site Unpacking the System Getting Familiar with the System Making Connections Setting the Line Voltage Connecting
2-2 Setting Up the SystemSelecting a SiteThe system operates reliably in a typical office environment.Choose a site that is: Near grounded, three-pr
Setting Up the System 2-3Unpacking the System!WARNINGYour system weighs approximately 38 pounds (17.2 kg). Ifyour system contains numerous optional
() User's GuideSERVER ES1400
2-4 Setting Up the SystemFront ViewThis figure shows the location of the front system controls andindicators. ABCDEFGPOWERDISKPOWERA.Load/eject bu
Setting Up the System 2-5Rear ViewThis figure shows the location of the following rear system controls andindicators. 115V ABDHMJNOCEFGIKLA.AC in
2-6 Setting Up the SystemLAN Status LightsColor Meaning When On Meaning When Blinking Meaning When OffOrange 100 Mbps networkconnectionNone 10 Mbps
Setting Up the System 2-7 115V HIJ BACDEFGA.KeyboardB.MouseC.Serial Port 1 (COMM1)D.PrinterE.Serial Port 2 (COMM2)F.LANGVideo Display (VGA)H.PCI s
2-8 Setting Up the SystemSetting the Line VoltageThe system contains a 260 watt power supply that is switch-selectablefor 115 or 230 VAC at an opera
Setting Up the System 2-9 115V115V115V230VAorBA.Voltage selector switch set to 115 VACB.Voltage selector switch set to 230 VAC Setting the Line Volt
2-10 Setting Up the SystemConnecting the Power CordPlug the female end of the AC power cord into the input receptacle onthe rear of the power supply
Setting Up the System 2-11Powering On Your SystemPower on your system as follows.1. Make sure all external devices, such as a video display, keyboa
2-12 Setting Up the System
3Configuring Your System! Configuring Your System! BIOS Setup Utility! Symbios Configuration Utility! Optional RAID Controller! Configuring System Boa
Proprietary Notice and Liability DisclaimerThe information disclosed in this document, including all designs and related materials, isthe valuable pro
3-2 Configuring Your SystemConfiguring Your SystemThis Configuration and setup utilities are used to change your systemconfiguration. You can config
Configuring Your System 3-3 BIOS Setup UtilityThe BIOS Setup Utility is used to change system configurationparameters. This utility has some unique
3-4 Configuring Your System Key Function in Setup MenuF1 or Alt-H Get Help about an item.ESC Exit the current menu and return to the previousmenu.L
Configuring Your System 3-5Main MenuFeature Choices Description Your SettingSystem Time HH:MM:SS Sets the system time.System Date MM/DD/YYYY Sets th
3-6 Configuring Your SystemPrimary/Secondary IDE Master and Slave SubmenuFeature Choices Description Your SettingTypeAutoNoneCD-ROMIDE RemovableATAP
Configuring Your System 3-7Keyboard SubmenuFeature Choices Description Your SettingNumLock OnOffSelects power-on state for Num Lock.Key ClickDisable
3-8 Configuring Your SystemAdvanced MenuFeature Choices Description Your SettingInstall OSOtherWin95WinNT 5.0Select the operating system installed i
Configuring Your System 3-9PCI Device, Slot 1 - Slot 4 SubmenusThis submenu should only be changed by qualified technical personnel.!CAUTIONLeave PC
3-10 Configuring Your SystemIntegrated Peripheral Configuration SubmenuFeature Choices Description Your SettingCOM 1:(Serial Port A)DisabledEnabledA
Configuring Your System 3-11Advanced Chipset ControlFeature Choices Description Your Setting640 – 768K MemoryRegionEnabledDisabledEnabled forwards I
Contents iiiContentsUsing This Guide ... viiText Conventions...
3-12 Configuring Your SystemSecurity menu (Continued)Feature Choices Description Your SettingSet AdministratorPasswordPress ENTERWhen the <Enter&
Configuring Your System 3-13Server MenuFeature Choices Description Your SettingSystem ManagementPress ENTERRefer to “System Management Submenu.”Cons
3-14 Configuring Your SystemSystem Management SubmenuFeature Choices Description Your SettingSever Management InfoPress ENTERRefer to “System Manage
Configuring Your System 3-15Server Management Information SubmenuItems on this menu can not be modified by the user. If items require changes, consu
3-16 Configuring Your SystemBoot MenuFeature Choices Description Your SettingBoot Device PriorityPress ENTER.Refer to “Boot Device Priority Submenu.
Configuring Your System 3-17Hard Drive SubmenuFor options on this menu, use the up or down arrow keys to select a device, then pressthe <+> or
3-18 Configuring Your SystemExit MenuYou can make the following selections on the Exit Menu. Select an option using the upor down arrow keys, then p
Configuring Your System 3-19Symbios Configuration UtilityThe Symbios Configuration Utility detects the SCSI host adapter locatedon the system board.
3-20 Configuring Your SystemChanging the Adapter and Device ConfigurationsThe SCSI Configuration Utility Main Menu lists the onboard SCSIadapter and
Configuring Your System 3-21SCSI Hard Disk DrivesYour ConfigurationDescription Recommended Setting orDisplay OnlyDev0Dev1Dev2Dev3Device Selections P
iv ContentsBIOS Setup Configuration Settings ... 3-4Main Menu ...
3-22 Configuring Your SystemOptional RAID ControllerFactory Installed ControllerOne of the options available for your system is the dual channel Myl
Configuring Your System 3-23Add-on ControllerIf you are adding the RAID controller to an existing system, theAcceleRAID™ 250 BIOS Configuration Util
3-24 Configuring Your SystemConfiguring System Board JumpersBefore You BeginOnly a qualified technical person should perform the procedures in thiss
Configuring Your System 3-25System Board Jumper SummaryJumper Block Pins (default in bold) What it does at system resetA.9-10, ProtectBMC boot block
3-26 Configuring Your System Moving System Board Jumpers!CAUTIONBefore doing the procedures in this section, make sure thatyour system is powered of
Configuring Your System 3-27Resetting the CMOS NVRAMTo reset the CMOS NVRAM:1. Power down the your system. Remove the left side panel asdescribed in
3-28 Configuring Your SystemRecovering the BIOSThis procedure should only be performed by qualified technicalpersonnel.!CAUTIONLeave Recovery Boot j
4Upgrading Your System! Static Precautions! Preparing Your System for Upgrade! Equipment Log! Removing a Side Panel! Installing a Side Panel! Modifyin
4-2 Upgrading Your System!WARNINGThe DC push-button on/off switch on the front panel does notturn off the system AC power. Also, +5vdc is present on
Upgrading Your System 4-3Preparing Your System for UpgradeDepending on the upgrade, you will need one or more of the followingtools:! Phillips screw
Contents vRemoving DIMMs ...4-18Option Boards ...
4-4 Upgrading Your SystemRemoving a Side PanelTo install options in your system, you must remove the side panel onthe left side of the system (as vi
Upgrading Your System 4-5 Removing a System Side PanelInstalling a Side Panel1. Before replacing the side panel, make sure no tools or loose partsha
4-6 Upgrading Your SystemModifying the System BoardThe following sections provide procedures for upgrading andconfiguring the system board in your s
Upgrading Your System 4-7ABCReplacing the Real-Time Clock Battery1. Power off the system and remove the left side panel as describedearlier in this
4-8 Upgrading Your SystemReplacing the Pentium II ProcessorThis subsection provides the procedure for upgrading the Pentium II Processor in yoursyst
Upgrading Your System 4-9Replacing the SECC Version1. Power off the system and remove the left side panel as described earlier in thischapter.2. Pre
4-10 Upgrading Your System7. Remove the new processor from its antistatic package and place it on a grounded,static-free surface or conductive foam
Upgrading Your System 4-11Replacing the SEPP Version1. Power off the system and remove the left side panel as described earlier in thischapter.2. Pu
4-12 Upgrading Your System7. Remove the new processor from its antistatic package and place it on a grounded,static-free surface or conductive foam
Upgrading Your System 4-13Replacing the SECC2 VersionNote: The SECC2 processor has an active heat sink thatincludes a cooling fan.!CAUTIONObserve th
vi ContentsStandard Configuration ... A-3RAID Configuration...
4-14 Upgrading Your SystemBAInstalling a Processor 6. Connect the fan cable to fan connector (B) on the system board.7. After you have installed a n
Upgrading Your System 4-15DIMMsThe system board contains three DIMM sockets labeled 1 through 3.Each socket can hold a single 72-bit DIMM module wit
4-16 Upgrading Your SystemMemory DIMM ConfigurationsThis table lists the distribution of DIMMs for specific memoryconfigurations.System Memory Confi
Upgrading Your System 4-17Installing DIMMs7. Power off the system and remove the left side panel as describedearlier in this chapter.!CAUTIONObserve
4-18 Upgrading Your SystemRemoving DIMMs!CAUTIONUse extreme care when removing a DIMM. Too much pressurecan damage the socket slot. Apply only enoug
Upgrading Your System 4-19Option BoardsThis section describes how to install and remove ISA and PCI optionboards. The system board has two ISA bus e
4-20 Upgrading Your SystemController/Adapter Hardware ConfigurationsThis table lists the option boards you may add to your system thatrequire specif
Upgrading Your System 4-215. Set any board jumpers or switches as described in thedocumentation that comes with the option board.
4-22 Upgrading Your System6. Refer to the documentation accompanying the option board forinformation on whether the board is a PCI or ISA board. Ref
Upgrading Your System 4-23Removing an Option BoardNote: Expansion slot covers must be installed on all vacant slotsto maintain the electromagnetic e
Using This Guide viiUsing This GuideThis User’s Guide provides a quick reference to information about your system.Its goal is to familiarize you wit
4-24 Upgrading Your SystemHard Disk DrivesYour system supports a variety of optional IDE or SCSI hard disks.Contact your sales representative or dea
Upgrading Your System 4-25! When adding IDE devices, such as hard disk, valid configurationsare:Connector DeviceSecondary CD-ROM (master)HD3 or Tape
4-26 Upgrading Your SystemInstalling an Internal Hard Disk Drive1. Power off the system and remove the left side panel as describedearlier in this c
Upgrading Your System 4-278. Slide the drive into the bay until the screw holes line up. It may benecessary to temporarily loosen the mounting screw
4-28 Upgrading Your SystemRemoving an Internal Hard Disk Drive1. Power off the system and remove the left side panel as describedearlier in this cha
Upgrading Your System 4-29Front PanelThe plastic front panel assembly is a one piece assembly. Theappropriate removable filler panels are attached t
4-30 Upgrading Your SystemInstalling the Front Panel1. Align the front panel tabs with the slots in the front of the chassis.2. Press the front pane
Upgrading Your System 4-31Removing EMI Shields and Filler Panels1. Power off the system and remove the front panel as described earlierin this chapt
4-32 Upgrading Your SystemRemovable Media DevicesA variety of IDE and SCSI removable media devices can be installed inperipheral bays A, B, and C. A
Upgrading Your System 4-33Installing a 5.25-Inch Device!CAUTIONCD-ROM devices contain a laser system and are classified asCLASS 1 LASER PRODUCTS. To
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